Players can take advantage of functions that are subject to a fee, if they are logged in via the game software or via the game’s website. An order can only be made when the player is logged in. Registration for a Gameforge game merely requires the indication of an email address and a password. Further data does not necessarily have to be given. The player can reach a range of payment systems via the corresponding shop system, from which they can choose at will.

Payment via text message

After selecting the required order quantity for a currency package or a service in the shop system that clearly states the corresponding price, the player is asked to send the code listed in the order form to the number in the order form. At every point during the order process, they can see which costs will be incurred through the order. Afterwards they will receive a text message with an order code and a display of how much the order will cost, sent to the entered mobile phone number. The player enters the received order code in the shop system’s order form. The order is completed when the entered data is confirmed. Costs will only occur when the confirmation has arrived, thus an accidental order is avoided. The player is constantly informed of the costs during every step of the order process.

Payment via telephone call

Players select a currency package or a service in the shop system that clearly displays the price. After selecting the desired order amount, the player is asked to call the given telephone number on the order form. The player is then informed again about the cost of the call. After finishing the call, the player receives an order confirmation. When this type of payment process is used, the payment system provider is the contractual partner of the transaction, not the Gameforge Group. This is indicated during the order process. The Gameforge Group is merely the service provider in this case.

Payment via PayPal

After selecting the required order quantity for a currency package or a service in the shop system that clearly states the corresponding price, the player is forwarded to the PayPal (PayPal (Europe) r.l. etCie, S.C.A., Luxemburg) page. They then log in via an existing PayPal account or create a new account to complete the order via Paypal. After the payment the player will be forwarded back to the Gameforge Group page, where he will receive an order confirmation on his screen. When this type of payment process is used, the payment system provider is the contractual partner of the transaction, not the Gameforge Group. The Gameforge Group is merely the service provider in this case.

Payment via prepaid card e.g. Paysafecard

After selecting the required order quantity for a currency package or a service in the shop system that clearly states the corresponding price, the player is forwarded to the internet page of Paysafecard (Prepaid Services Company Ltd., London). On the internet page of Paysafecard, they are asked to enter the given PIN on the order form. The player confirms their data by accepting the general terms and conditions of Paysafecard and by clicking on the ‘Pay’ button. The player receives an order confirmation on his screen. When this type of payment process is used, the payment system provider is the contractual partner of the transaction, not the Gameforge Group. The Gameforge Group is merely the service provider in this case.

Payment via credit card

After selecting the required order quantity for a currency package or a service in the shop system that clearly states the corresponding price, the player is asked to enter their credit card details on the order form. After filling everything out, they confirm their details by clicking on the ‘Confirm‘ button, thereby completing the order process. The player will also receive a confirmation of their order on the screen and in certain cases via email.

Payment via direct debit

After selecting the required order quantity for a currency package or a service in the shop system that clearly states the corresponding price, the player is asked to enter their account details on the order form. After filling everything out, they confirm their details by clicking on the ‘Confirm’ button and completing the order process. The player receives an order confirmation on his screen.

Payment via ClickandBuy

After selecting the required order quantity for a currency package or a service in the shop system that clearly states the corresponding price, the player is forwarded to the ClickandBuy (ClickandBuy International Limited, London, United Kingdom) page. They then log in via an existing ClickandBuy account or create a new account to complete the order via ClickandBuy. After the payment the player will be forwarded back to the Gameforge Group page, where he will receive an order confirmation on his screen. When this type of payment process is used, the payment system provider is the contractual partner of the transaction, not the Gameforge Group. The Gameforge Group is merely the service provider in this case.

Example of Gameforge game payment process